Cancellation & Refund Policy

We offer fair, transparent cancellations. Timing determines the refund percentage.

Standard policy

  • 100% refund if canceled at least 24 hours before the service time.
  • 80% refund for same‑day cancellations made before the service start time.
  • No refund after the service start time or in case of no‑show.

How to cancel

Cancel via your confirmation (email/WhatsApp) or contact support with your booking number.

WhatsApp: +1 (640) 263-9816 · Tel: +1 (640) 263-9816 · +1 (809) 253-1630 · Email: [email protected]

Notes

  • All times are based on the local time zone of the service.
  • Refunds go to the original payment method; bank/provider processing times apply.