Terms and Conditions of Service
Miro.travel – Empresa de Manejo de Destino (DMC) ~ Powered by DSI Engine.
Welcome to Miro.travel. These Terms and Conditions establish the legal framework governing access to and use of our website and destination management services. By engaging with Miro.travel LLC ("Miro.travel," "we," "our," or "us"), whether by visiting our website, submitting a reservation, or utilizing any of our services, you ("Client," "you," or "your") acknowledge and accept the provisions outlined herein.
Miro.travel is a Destination Management Company (DMC), duly constituted as a Limited Liability Company in the State of Wyoming, United States, with operational activity in the Dominican Republic.
Miro.travel specializes in the planning, coordination, and execution of destination-based services, including but not limited to:
- Ground transportation for individuals and groups;
- Guided tours and curated excursions;
- Hospitality logistics and on-site support;
- Custom solutions for corporate delegations or special-interest travelers.
Service availability depends on various factors, including local regulatory compliance, weather conditions, infrastructure readiness, provider capacity, and seasonal demand. Specific limitations or exclusions will be disclosed prior to confirmation.
Use of our services is limited to individuals who are legally competent to enter into binding agreements. By initiating a transaction or inquiry, you confirm that:
- You are at least 18 years of age;
- All data submitted is accurate and current;
- You assume responsibility for all individuals included in your booking;
- You will comply with applicable laws and regulations in the use of our services.
You are solely responsible for ensuring that all individuals included in your reservation meet any physical, legal, or logistical requirements needed to safely and lawfully participate in the services booked.
Bookings are processed via our secure online platform. Unless otherwise stated, full prepayment is required to confirm any service. Prices are displayed in U.S. Dollars (USD) or local currency equivalent and are subject to change prior to payment completion.
A confirmation receipt will be provided upon successful transaction. Clients are responsible for reviewing booking details and notifying us of any discrepancies within 24 hours of receipt.
- Free cancellation or rescheduling is permitted up to 4:00 PM AST on the day prior to the scheduled service.
- Cancellations made after this deadline or in the event of a no-show are non-refundable.
- Refunds for eligible cancellations will be processed within 7 to 10 business days via the original payment method.
- Certain offerings may be non-refundable or subject to special conditions; such terms will be disclosed during the booking process.
All changes must be requested in writing to: [email protected]
If a confirmed service is altered or canceled by Miro.travel due to operational reasons, clients will be offered either a full refund or a suitable alternative, subject to availability.
All content hosted on www.miro.travel, including design, branding, media, text, graphics, and proprietary systems, is protected by intellectual property laws. Unauthorized use, reproduction, or modification is strictly prohibited.
Clients agree not to:
- Interfere with or disrupt website operations;
- Circumvent security protocols;
- Use automated systems to extract or harvest content or data;
- Misrepresent identity or impersonate another user.
All intellectual property remains the exclusive property of Miro.travel or its licensors. No part of the site may be interpreted as granting any license or right of use without prior written consent.
Miro.travel strives to ensure consistent and reliable access to its website and services. However, temporary disruptions may occur due to maintenance, external interruptions, or technical failures beyond our control.
Our website may contain hyperlinks to third-party websites. Miro.travel does not endorse or assume responsibility for the content, services, or practices of such sites. Accessing third-party platforms is undertaken at your own risk.
Miro.travel reserves the right to revise, enhance, or discontinue services and website features at any time. If a change materially affects an existing reservation, the client will be notified promptly and offered appropriate alternatives or the opportunity to cancel without penalty.
All services and content are provided on an "as-is" and "as-available" basis. Miro.travel makes no warranties, express or implied, including but not limited to, and the client acknowledges responsibility for evaluating whether the services offered are appropriate for their personal circumstances, intended use, or risk tolerance:
- Accuracy, reliability, or completeness of website content;
- Compatibility of services with individual preferences or expectations;
- Continuous, error-free, or virus-free operation.
Clients are encouraged to independently assess whether a service is suitable for their needs. Where limitations of warranties are restricted by local law, this disclaimer shall apply to the maximum extent permissible.
To the fullest extent allowed by law, Miro.travel is not liable for any indirect, incidental, consequential, or punitive damage resulting from:
- Use or inability to use our website or services;
- Errors, delays, cancellations, or actions by third-party providers;
- Force majeure events or unforeseen circumstances.
Our maximum liability under any claim shall not exceed the amount actually paid by the client for the specific service affected, excluding taxes or third-party fees.
Clients agree to indemnify, defend, and hold harmless Miro.travel, its directors, affiliates, partners, staff, and legal representatives from any claims, liabilities, damages, or expenses (including legal fees) resulting from misuse of services, breach of these Terms, or violation of third-party rights. Miro.travel reserves the right to assume exclusive defense in such matters.
Miro.travel is not responsible for delays, alterations, or failures in service caused by circumstances beyond its control, including but not limited to natural disasters, strikes, public health emergencies, political instability, or regulatory actions.
Access to services and online tools may be suspended or terminated without prior notice in cases involving:
- Breach of these Terms and Conditions;
- Fraudulent behavior or abuse;
- Interference with operational integrity or cybersecurity protocols.
Termination does not relieve the client of obligations incurred prior to the termination date.
Since Miro.travel provides its services in the Dominican Republic. These Terms and Conditions, as well as any matters relating to the use of this website and the services provided by Miro.travel, shall be governed by and construed in accordance with the laws of the jurisdiction in which the services are contracted and rendered, unless otherwise expressly stated. In the absence of such designation, the governing law shall be that of the Dominican Republic, and any disputes shall be exclusively subject to the jurisdiction of its competent courts.
By engaging Miro.travel's services, the user expressly agrees to submit to the exclusive jurisdiction of the courts located in the country and domicile of the Miro.travel entity that rendered the service. The user further waives any right to invoke jurisdiction based on their present or future domicile or any other territorial rule that may otherwise apply.
We may revise this document periodically to reflect operational changes, legal updates, or industry standards. The latest version will always be available at www.miro.travel. Continued use of our services following an update constitutes acceptance of the revised Terms.
14. Contact
For questions regarding these Terms and Conditions or for any legal or operational inquiries, please contact:
🌐 www.miro.travel/contact